Question 1

What is FINN.Partners?

Accepted Answer

FINN.Partners is the partner portal of FINN Auto, providing dealers with exclusive access to our young used vehicles at attractive prices. We are independent of manufacturers and offer used cars from various brands with individual equipment and mileage.

Question 2

Can I filter or sort on the portal?

Accepted Answer

After receiving an exclusive invitation to our portal, you will have access to the currently offered vehicles. To search more specifically, you can filter according to your preferences (e.g., brand, model, mileage) – the portal will then display offers that match your criteria and are currently available. You can also sort the selection tailored to you in the top row.

Question 3

How does the purchase process work? Can I suggest a different price?

Accepted Answer

After registering on FINN Partners, you can view the offered vehicles in the list view. To purchase a vehicle, click on "Details" next to the vehicle and then on "Place Your Bid Now!". Each vehicle is listed with a price – you can accept this price by clicking "Buy Now" or make a price proposal. This proposal will be reviewed by us and either accepted or countered with a new offer.

Question 4

Can I buy multiple vehicles at once?

Accepted Answer

Yes, you can select the vehicles you are interested in through the multiple selection feature and then submit bids for your selection by clicking the "Submit Bids" button. Simply click on the prices of the individual vehicles in the multiple selection and adjust them accordingly.

Question 5

How quickly are the vehicles available at FINN.Partners?

Accepted Answer

We distinguish between three sales types for our young used cars:1. Immediately available Stock Cars: Rental vehicles that have already been returned by our subscribers. These vehicles are immediately available for pick-up on our compound with inspection reports. These vehicles are marked with a green dot.2. Returned Stock Cars: Rental vehicles that have been returned but not yet fully inspected. You can already purchase these vehicles, with the purchase price being adjusted for any damage after the inspection. These vehicles are marked with a yellow dot.3. Pre-Sales: Pre-sales of existing vehicles that are still in or about to enter the rental period. These vehicles are generally available within 1-12 months. We are also open to discussing pre-sales for future orders with OEMs (mostly freely configurable for you). Our goal is to complete pre-sales for 100% of our fleet at the time of purchase for future new vehicle orders. These vehicles are marked with a blue dot.

Question 6

What is the FINN.Partners vehicle inventory?

Accepted Answer

Our vehicle inventory consists of young used cars from former rental vehicles of the FINN fleet. This allows us to bypass expensive intermediaries and offer you the best price. All our vehicles have been driven by our private and business customers on a subscription basis.

Question 7

What is the mileage of the vehicles?

Accepted Answer

The average mileage of our vehicles is around 17,000 km. Our subscription customers rent our vehicles for an average of 12 months, so exact mileage cannot be guaranteed due to possible over- or under-mileage.

Question 8

Where can I find more information about the vehicle?

Accepted Answer

In the individual vehicle listing, you will find the "Details" button to the left of the vehicle image. By clicking on this, you will find information about the listed vehicle (e.g., location, condition, configuration PDF, and appraisal PDF).

Question 9

When do new vehicles come to the platform?

Accepted Answer

The vehicle inventory on the platform is updated every Thursday with new vehicles. If you don't find your desired vehicle, it is worth checking the platform every Thursday. New vehicles are also marked as such in the "New?" column.

Question 10

What is Deal Tuesday?

Accepted Answer

Every Tuesday is Deal Tuesday. On Deal Tuesday, selected vehicles are discounted. These discounts are indicated by the strikethrough prices. These vehicles can also be purchased through the &ldquo;Buy Now&rdquo; option or with your own offer.

Question 11

How does the contract conclusion work?

Accepted Answer

For each order, we conclude an individual contract covering the respective volume.

Question 12

What are the payment terms after purchasing a vehicle?

Accepted Answer

The payment term is 3 days after the purchase of the vehicle. Once the purchase is agreed upon and all transport details are arranged, an invoice will be sent to you. Once the invoice is paid, the vehicle will be delivered or made available for pick-up as agreed.

Question 13

Pre-Sales only: What happens in case of a deviation from the agreed mileage?

Accepted Answer

The contractually agreed mileage refers to the odometer reading of the respective vehicle at the time it enters the compound with the seller. An additional tolerance of 10 km is agreed upon to allow for compound activities. Any deviations will be adjusted according to a net list price over- or under-mileage table.

Question 14

Pre-Sales only: What happens if there is a lease term overrun and I receive an older vehicle?

Accepted Answer

For every 30 calendar days of lease term overrun, the agreed purchase price is reduced by 0.5% of the list price used to calculate the purchase price. The adjustment is made on a daily basis based on the 30-day period. A lease term overrun (i.e., exceeding the agreed term for the respective vehicle plus the grace period) of more than 180 calendar days entitles the buyer to withdraw from the purchase contract for the affected vehicle.

Question 15

Pre-Sales only: What are the repair obligations?

Accepted Answer

The condition of the vehicles is recorded immediately upon entering the compound in an inspection report, which is prepared by an inspector appointed by the seller according to the FINN damage catalog. Pre-determined parameters are used to calculate any repair costs.

Question 16

Pre-Sales only: Am I obliged to accept the vehicles?

Accepted Answer

Yes, acceptance is generally mandatory. Exceptions include vehicles that have suffered a total loss or a lease term overrun of more than 180 calendar days.

Question 17

Can I deliver the vehicles for you as a dealer?

Accepted Answer

This depends on manufacturer agreements and framework agreements. Please contact us at remarketing@finn.com for more information.

Question 18

Where are the vehicles located?

Accepted Answer

The vehicles (if a stock vehicle) are already on our compounds in Germany. Pre-Sales vehicles are currently still with the customer. The exact location of a stock vehicle can be found in the details of the respective vehicle under "Current Location."

Question 19

How do I get the vehicles? Are there transport costs?

Accepted Answer

Unless otherwise agreed, purchased vehicles must be picked up independently at the respective compound location. Alternatively, we offer delivery through FINN within Germany for a price of &euro;250 net per vehicle. Usually, the vehicle will be delivered within 3 working days.

Question 20

Who can I contact if I have questions?

Accepted Answer

Your personal contact person is available through the partner portal. Additionally, you can reach our expert team anytime via email at remarketing@finn.com.

Question 21

I would like to speak to someone on the phone – is that possible?

Accepted Answer

Certainly, you can schedule a short appointment with a FINN.Portal employee. Simply click on your personal contact on the left side of the portal and select the time that suits you best.

Used Cars for Sale

The FINN Portal for used cars

Vehicles with a low mileage

Straight from FINN, no third-party providers

Full transparency & access to expert reports

Wide selection of brands and models

About FINN Auto & FINN.Partners